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deskMate Client freezes when using on Apple OSX 10.9 (Mavericks)

With OSX 10.9 - Mavericks Apple intruduced a new feature called "App Nap" that enables the operating system to save energy by cutting ressources from unused applications.

However some applications like our deskMate Client has parts running in the background that are active during a client session even if there is no focused window. The "App Nap" feature may result in a freeze of the deskMate client after a short time.

 

To prevent this please deactivate App Nap for the deskMate application.

 

1.) Open you application folder in the Finder

2.) Right-Click your deskMate.app and select "Get Info"

3.) Check the "Prevent App Nap" Box and close the info window

 appnap.png

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